Logistics is the process / chain management of transport flow and the storage of goods and services from its origin to it consumptions.
It includes both inbound & outbound movements of goods & services.
Supply Chain Management (SCM) is the oversight of materials, information, and finances as they move in a process from supplier to manufacturer to wholesaler to retailer to consumer.
The goal of logistics activities is to satisfy the needs of the ultimate consumer—you. Simply stated, logistics professionals ensure that the right product, in the right quantity, in the right condition, is delivered to the right customer at the right place, at the right time, at the right cost.
Workers in the logistics and supply chain management (SCM) field make sure that goods and services get into the hands of consumers. The logistics industry is an important driver of economic growth and development.
All types of businesses, big and small, need logistics managers to help with inventory and accounts receivable. A small business may have one person in charge of these duties, while large corporations have entire logistics and supply chain departments.
Customer service specialists are not required to have college degrees or entry-level knowledge of logistics, but the best customer service usually features both. Whether acting as a sales team or managing existing clients, customer service acts as an intermediary between clients and the rest of the logistics team.
One of the most common entry-level positions in this field is customer service management. Customer service is an important part of logistics and supply chain management on an individual level, since listening to and helping your consumers is the backbone of any business. You can also manage product inventory for a business, plan and oversee product transportation needs, and manage supplies needed for manufacturing.